Frequently Asked Questions

Click on Register from the top navigation. Fill in your name, email address and create a password. You will receive a confirmation and can start registering for events immediately.

Please use the Forgot Password link on the login page to reset your password. If you still face issues, contact us at support@edusmartup.com or call +91 9334273772.

After logging in, go to My Profile from the top menu. You can update your name, phone, bio, city, organization, and upload a profile picture (JPG/PNG/WebP, max 2MB).

Browse events on the Events page. Click an event, then click Register Now. For paid events, you will be taken to a secure checkout. For free events, registration completes immediately.

Yes. A confirmation email with your registration details and (for online events) the join link is sent to your registered email address immediately after successful registration.

After logging in, click My Events in the top navigation. You will see all your upcoming and past registrations along with their status and download links for certificates (where applicable).

Events that offer certificates are clearly marked with a Certificate Provided badge. After the event, the certificate will be available in your My Events dashboard.

We accept all major payment methods including UPI, Credit/Debit Cards, Net Banking, and Wallets via Razorpay and PayU — both of which are PCI-DSS compliant and fully secure.

All registrations are final and non-refundable. Please read our full Refund & Cancellation Policy before registering.

Please wait a few minutes and check your My Events page. If the issue persists, email us at support@edusmartup.com with your payment transaction ID and we will resolve it within 24 hours.